Privacy Policy

Last updated: 29 September 2026

Find it ("we", "us") runs the marketplace at find250.com and the Find it mobile apps, where people in Rwanda, Uganda, Kenya, Tanzania, Ghana, Nigeria and South Africa buy, sell and rent items, property, jobs and services. This policy explains what information we collect and how we use it.

Information we collect

• Account details: your name, email address and mobile number. If you sign in with Google, we receive your name and email address from Google. We do not receive your Google password.
• Ads you post: titles, descriptions, prices, photos, location (district and area) and the contact phone number you choose to show.
• Messages: chats you send to other users through Find it.
• Reports: information you send when you report an ad.
• Approximate location: when you open Find it we look up your country (and city) from your internet connection's IP address, using the services ipapi.co and country.is. We use it to show you the marketplace for your country. When you create an account, this country and city are saved with your account, and you then buy and sell in that country. We do not use your phone's GPS.

How we use it

• To create and run your account and let you log in.
• To show your ads to buyers, and to let buyers contact you by chat, phone or WhatsApp.
• To keep the marketplace safe: reviewing reported ads and removing fraud or prohibited content.

We do not sell your personal information.

What other users can see

Your name, the date you joined, your district, your active ads and the phone number on your ads are public. Your email address is never shown to other users. Chat messages are visible only to the two people in the conversation (and to moderators if a conversation is reported).

Where your data is stored

Our data is stored with Supabase (database, login and photo storage) and the website is hosted by Netlify. These providers process data on our behalf.

Your choices

• You can edit or delete your ads at any time from My ads.
• You can update your name, phone and district in Account settings.
• You can block other users from their profile or from a chat.

Deleting your account

You can delete your account and all its data at any time:

1. Log in to Find it (app or find250.com) and open Account settings.
2. Tap Delete my account, type DELETE and confirm.

This immediately and permanently deletes your profile, all your ads and photos, favorites and chat conversations. Reports you sent are deleted too. If you cannot log in, email us from the address on your account and we will delete it within 7 days.

Contact

Questions about privacy: findit250@gmail.com, Kigali, Rwanda.